FAQ - Frequently Asked Questions

Will a deposit be retained?

Yes. The deposit is €250 and will be collected on site by credit card only.

What do I need to bring with me when picking up?

A valid identity card and driving license must be presented when the vehicle is handed over.

Do I have to register in advance when picking up or returning?

Yes, we ask every customer to call us 30 minutes before collection or return. Tel.: +49 (0) 159 01294221

How many kilometers can I drive with the scooter?

You can travel up to 200km per day on a scooter. If you travel more than that, you will be charged EUR 0.20 per kilometer. ( Per weekend: 300km)

Which driving license is required?

50cc: B, AM

125cc: A1, A2, A

300cc: A2, A

Is there a minimum age for rental vehicles?

No, there is no minimum age. The only requirement is a valid driver's license. For minors, parental consent is also required.

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Sample parental consent form:

Consent for renting a scooter

I, [name of legal guardian], hereby declare that I give permission for my son/daughter [name of minor renter], born on [date of birth], to rent the scooter [make/model, if known] from VesParadies.

I confirm that my child has a valid driver's license and meets all the necessary requirements for the rental period. I am aware that my child must abide by the rules and regulations of the rental company and am responsible for any damage or costs that may occur during the rental period.

In the event of a claim, I agree to assume the financial obligations resulting from the deductible or other costs incurred.

Place, date: _______________

Signature of legal guardian: __________________________

Name of legal guardian (in print): __________________________

Do I have to return the scooter with a full tank?

Yes, the scooter must be returned in the same condition it was rented in. This includes having the scooter fully fueled before returning it.

Are the scooters insured?

The rental vehicle must always be returned in the same condition in which it was rented.

The rental vehicle is partially insured by the lessor in accordance with legal requirements with an excess of €150.

(Please note that fully comprehensive insurance cannot be offered for insurance law reasons.)

Any damage caused by the owner must be borne in full by the owner. Damage caused by vandalism is also excluded from insurance and is not covered by the insurance company for scooters.

Please ensure that the scooter is parked in a safe place and secured with the brake lock provided.

The exact conditions (e.g. deductible) for insurance can be found in VII. and VIII. of the General Terms and Conditions.

What is Security Plus?

By paying an additional amount of €8.00 per rental day, the renter can agree to a liability limitation for self-inflicted damage to the rental scooter. In this case, his liability is limited to a maximum of €600.

What happens in the event of damage?

In the event of damage (accident, other damage to property, loss, etc.), the renter/driver must notify the lessor immediately.

The deposit will be retained until the damage has been resolved and will be refunded after deduction of any costs incurred.

The exact conditions (e.g. deductible) for insurance can be found in VII. and VIII. of the General Terms and Conditions.

Which events are covered by partial insurance?

Insurance cover is provided in the event of damage, destruction, total loss or loss of the vehicle including its co-insured parts due to the following events:
- Fire and explosion
- theft
- forces of nature
- Collision with animals
- broken glass
- short-circuit damage
- animal bite damage